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Application Support Engineer L2

Location
Dar es Salaam
Opening date
9 Oct 2026
Deadline
Deadline not stated

Responsibilities and duties

CORE RESPONSIBILITIES - Provide support on critical applications in the company - Definition, execution, and maintenance using server-side scripting engines - Gather and analyse application logs and performance metrics and work with team members to troubleshoot and debug application issues. - Identify process improvements for support related functions and other processes such as testing strategy. - Identify and implement improvements to application logging, reporting, and monitoring. - Participate in post-mortem discussions around software-related production incidents and communicate about technical issues and resolutions. - Work with 3rd party vendors as needed on vendor-related support requests and issues.

Qualifications

Knowledge of system administration on UNIX/Windows or/and Linux Operating system. Working knowledge of Database programming, PSQL, TSQL will be added advantage. Good knowledge in system integration and standards. Good Proven ability to be flexible and work hard, both independently and in a team environment, in a highpressure on-call environment with changing priorities. Z Solid scripting skills (e.g., shell scripts, Perl) Working knowledge of system administration on UNIX/Windows or/and Linux Operating system. Team Player and high level of Integrity

Education level

Bachelor's degree

Field of study

Information Technology / Computer science/ Electronics or another Technology-related field

Experience required

At least 2 -3 years of work experience in business applications support role will be an added advantage.

How to apply