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Operations & Customer Experience Intern

Location
Dar es Salaam
Employment type
Paid internship; 3 months
Deadline
25 Oct 2026

Role summary

GusaSound Solution invites applications for a three-month paid Operations & Customer Experience internship in Dar es Salaam. The role offers practical experience in business operations, customer service, service coordination and client relationships. College education in a relevant field, computer literacy, communication and reliability are required; related experience is an advantage. Deadline: 25 October 2026.

About the role

The official company profile describes GusaSound Solution as a provider of professional sound and music equipment rentals, high-quality event audio, full setup and an on-site sound technician. The internship is based in Dar es Salaam.

Responsibilities and duties

Handle customer inquiries and provide service updates; coordinate staff, equipment, transportation and customer assignments; monitor service quality and report operational issues; follow up with customers and identify opportunities to improve satisfaction and business growth.

Qualifications

College education in a relevant field; computer literacy and willingness to learn; strong communication and interpersonal skills; reliability, accountability and ability to work under pressure. Experience in customer service, sales, events or equipment management is an advantage.

Education level

College education in a relevant field

Experience required

Experience in customer service, sales, events or equipment management is an advantage; no minimum years stated

Remuneration

Paid internship; amount not stated

How to apply

  • Apply by email

    management@gusasound.com

    Submit your CV by email to management@gusasound.com by 25 October 2026. For inquiries, the employer’s post lists WhatsApp +255 696 297 575.